Fulfillment & Shipping Policy

International Orders
We’re happy to offer international shipping on all orders! Please note that international customers are responsible for any customs duties, taxes, or import fees that may apply upon delivery. These charges are not included in the item price or shipping cost and vary by country. Delivery times may also be affected by customs processing.

Refunds
At this time, all sales are final and we do not offer refunds.

Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Please send an email to hey@itsgirhlaus.com and include a photograph showing the issue along with your order number.